1) Professional Services:
Angelina Zimmerman provides training, coaching, strategic consulting, facilitation, and speaking services.

2) Professional fees and expenses:
Our fees are calculated and agreed in advance of any assignment. Fees are tailored to meet client needs and are determined based on nature of client assignment including estimated hours of work, content, intensity, and other specific client details. GST is applied additionally in all cases. Our agreed assignment fee covers all expenses incurred as part of the service delivery process. Any additional expenses not covered by the assignment fee will be specifically nominated as part of our proposal. Unexpected additional expenses will be discussed and agreed on an as-needs basis with the client.

3) Invoicing and Payment:
We typically invoice at the commencement of coaching assignments. For all other professional services invoices are sent prior to the client assignment unless otherwise negotiated. Payment terms are 14 days prior to commencement of the service. Any engagements with a value greater than $8,000 require 50 per cent payment upfront.

4) Electronic mail:
We are able to send and receive client documents electronically. However, electronic mail is not always secure and any documents transmitted may be copied, recorded, read or interfered with by an unauthorised third-party. Angelina Zimmermanwill not be held responsible for any unauthorised access, copying or interference of confidential client documents sent via electronic mail.

5) Termination:
Our engagement may be terminated at any time and we may also terminate, for just cause, on giving you reasonable notice. Despite any termination, you agree to pay any costs incurred up to termination and the cost of any work we are required to do for the assignment after termination.

6) Intellectual Property Rights:
You acknowledge that the copyright and all the trade and service marks, business and trade names and other intellectual property (where in existence) used in the conduction of the client assignment including materials, methodologies and processes are the property of Angelina Zimmerman. You agree not to copy, reproduce or replicate these materials without the formal written approval of Angelina Zimmerman

7) Confidentiality and Privacy:
Each party – the client organisation and Angelina Zimmerman shall keep confidential and private all information not in the public domain obtained from the other pursuant to this engagement and shall not divulge information to any third party without the prior written consent of the other party.

8) Indemnity:
All materials, methodologies, advice and processes are supplied only on the basis that we incur no liability to you or to any other party arising out of the use of or interpretation of the information derived by you or any other parties.

9) Insurances:
Angelina Zimmerman is covered by Professional Indemnity and Public Liability insurance. Copies of the insurance policies will be provided upon request.

10) Acceptance:
Your continued instructions in respect of this assignment will confirm your acceptance of these terms and conditions.